Privacy Policy

Introduction

This Privacy Policy explains how airelab.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from our Site.

1. Collecting Personal Information

We collect Personal Information to provide a seamless and secure shopping experience. “Personal Information” refers to any information that can uniquely identify an individual.

a. Device Information

  • Examples: Web browser version, IP address, time zone, cookie data, pages/products viewed, search terms, and interaction data.
  • Purpose: To load the Site correctly and perform analytics for optimization.
  • Source: Collected automatically through cookies, log files, web beacons, and tags.
  • Disclosure: Shared with Shopify for operational purposes.

b. Order Information

  • Examples: Name, billing/shipping address, payment details (e.g., credit card numbers), email address, and phone number.
  • Purpose: To fulfill orders, process payments, arrange shipping, send invoices, and mitigate fraud risks.
  • Source: Provided directly by you.
  • Disclosure: Shared with Shopify for payment processing and shipping.

c. Customer Support Information

  • Purpose: To resolve queries and provide support.
  • Source: Provided by you.

2. Minors

The Site is not intended for individuals under 18. We do not knowingly collect Personal Information from minors. If you believe your child has shared such information, please contact us to request its deletion.

3. Sharing Personal Information

We share Personal Information with service providers to fulfill orders and comply with legal obligations. Examples include:

  • Shopify: Powers our online store (Privacy Policy).
  • Legal Compliance: Information may be shared to comply with laws or respond to lawful requests.

4. Behavioural Advertising

We use your Personal Information to provide targeted advertisements and marketing communications. For example:

  • Google Analytics: Tracks customer interactions on the Site (Privacy Policy) (Opt-Out).
  • Advertising Partners: Shares usage data via cookies or other technologies to serve relevant ads.

To control how your information is used, refer to the “Cookies” and “Do Not Track” sections below.

5. Cookies

Cookies enhance your browsing experience by remembering preferences and tracking usage.

Types of Cookies We Use:

  • Functional Cookies: Essential for website functionality (e.g., login, navigation).
  • Performance & Analytics Cookies: Tracks usage for optimization.
  • Advertising Cookies: Provides targeted promotions.

Cookie Lifespan:

  • Session Cookies: Active while browsing.
  • Persistent Cookies: Remain until expiration (30 minutes to 2 years).

Managing Cookies:

Most browsers allow cookie control via settings. Disabling cookies may impact site functionality. Visit www.allaboutcookies.org for more guidance.

6. Do Not Track

We currently do not respond to "Do Not Track" signals due to inconsistent industry standards.

7. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in practices, legal requirements, or operational needs. We encourage you to review it regularly.